Respond.io, a pioneering customer conversation management software provider, has relocated its headquarters to Permata Sapura Tower in Kuala Lumpur’s central business district to support its rapid growth.
Since its inception in 2017, respond.io has quickly established itself as a key industry player with 10,000 companies from 86 countries using the software. In the last two years, the company’s workforce has grown by 300%, prompting the decision to move from WeWork’s co-working space to its own dedicated office in Permata Sapura Tower.
The location is no coincidence. The tower’s architectural design, inspired by the peak of Mount Kinabalu, mirrors respond.io‘s scaling to new heights.
By setting up its headquarters in central Kuala Lumpur, with a view overlooking the iconic Petronas Twin Towers, respond.io demonstrates its commitment to strengthening its presence in Malaysia and Southeast Asia.
The strategic move to the heart of the city’s dynamic business hub also empowers respond.io to attract top-tier talent from around the world, including the nation’s best and brightest minds.
“This marks a significant milestone in our journey. With our rapid growth, we’ve come to understand the importance of having a workspace that allows our team to thrive. That’s why we’ve invested in creating an exceptional environment that encourages innovation and creativity.”— Gerardo Salandra, CEO of respond.io
Respond.io partnered with award-winning luxury coworking operator Colony to create a workspace that fosters productivity, collaboration and growth. Designed to embody respond.io‘s youthful, vibrant and diverse culture while prioritizing employee well-being, the office facilities strike a perfect balance between work and leisure.
Within the workspace, ergonomic furniture, intelligently designed meeting rooms and private call booths create a conducive environment for deep work and collaboration.
Meanwhile, a dedicated leisure area offers amenities such as a pool table, game consoles, massage chairs, snacks and free-flowing coffee, inviting employees to unwind, socialize and recharge.