Jacky’s Group Celebrates 55 Years of Innovation, Legacy, and Service Across the Globe: What began in 1970 as a modest mail-order business serving diplomats from a small office in Hong Kong has grown into a global enterprise rooted in trust, service, and innovation. As Jacky’s Group marked its 55th anniversary, teams across continents joined together to celebrate — virtually and in person — the extraordinary journey of a family business that has become a household name across industries and regions.
The milestone wasn’t just about looking back — it was about honoring the principles that have shaped Jacky’s evolution and the relationships that have powered it for over five decades. From office cake-cuttings and heartfelt speeches to virtual toasts and team gatherings, the celebrations captured the spirit of unity that has long defined the company.
“When we began this journey in 1970, Jacky’s wasn’t built on a five-year plan or market forecasts. It started with a simple idea: to serve,” shared Jacky Panjabi, Founder of Jacky’s Group. “What followed was a story of evolution, opportunity, and a deep commitment to staying close to our customers — wherever they were in the world.”
Jacky’s roots lie in Hong Kong, where its founder navigated the complexities of international trade, culture, and language with grit and adaptability. The defining moment came in 1985, when a chance two-day layover in Dubai led to the opening of Jacky’s second office — a pivotal decision that laid the foundation for the company’s thriving operations across the UAE and the Middle East.
“We never chased expansion for its own sake. Every move — from distribution in Hong Kong to showrooms in Dubai — was driven by a practical purpose: to add real value.”
Today, Jacky’s has served customers in over 130 countries, ranging from embassies and NGOs to corporates and local enterprises. The approach has remained constant: understand the need, deliver value, and build relationships that last.
What started as a mail-order business has transformed into a diversified group with offerings in robotics, AI solutions, managed services, and digital transformation. The company’s philosophy has remained unchanged — evolve only when it helps customers thrive.
“This isn’t change for the sake of change. It’s an extension of our original goal: to be useful.”
Now, the next generation of leadership is steering Jacky’s into bold new frontiers — from AI-powered education and digital security to enterprise mobility — while staying grounded in the core values of service, sincerity, and sustainability.
“I often say: I’m still in the car, but I’ve moved to the back seat,” Jacky Panjabi added. “And I’m proud of the journey they’re taking the business on.”
At its heart, Jacky’s remains a family business — not just in ownership but in culture. Many team members have stayed for decades, and customers and partners are regarded as part of the extended Jacky’s family. It’s this sense of belonging, trust, and shared purpose that powered the 55-year celebration.
The company also took to social media on July 21st to commemorate the milestone, posting snapshots of team celebrations from around the world with the message:
“We may be in different places, but our spirit is one. Teams across Jacky’s Group came together in their own ways to mark 55 years of innovation, trust, and growth — with cake, smiles, and virtual cheers!”
As Jacky’s steps into its next chapter, the 55th anniversary serves as a powerful reminder of what’s possible when a company stays true to its values, listens closely to its customers, and leads with heart.
